Privacy Policies
1. Introduction
At KOYA, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
2. Information We Collect
We may collect the following information:
- Name, email address, phone number
- Billing and shipping details
- Payment information (processed securely via third-party gateways)
- Website usage data (cookies, analytics)
3. How We Use Your Information
Your information is used to:
- Process orders and deliveries
- Communicate updates and support
- Improve our website and services
- Send promotional offers (only if you opt-in)
4. Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
5. Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You can manage cookie preferences through your browser settings.
6. Third-Party Services
We may use third-party services (payment gateways, analytics tools) that have their own privacy policies. We are not responsible for their practices.
7. Sharing of Information
We do not sell or rent your personal data. Information may be shared only:
- To fulfill orders (shipping partners)
- To comply with legal obligations
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
9. Data Retention
We retain your information only as long as necessary to fulfill services or comply with legal requirements.
10. Updates to Privacy Policy
We may update this policy periodically. Continued use of the website implies acceptance of changes.
